At the end of each step, you’ll be asked “Did this resolve the issue?” If it’s resolved, select Yes, and you’re done! If it isn’t resolved, select No and continue with the guided walk-through. Next, we’ll take you through a series of troubleshooting steps that are specific to your situation. We’ll begin by asking you questions about the Windows version you're using and the issue you’re experiencing. ![]() The steps provided here should help fix any errors that come up during the Windows Update process. The steps in this guided walk-through should help with all Windows Update errors and other issues- you don't need to search for the specific error to solve it. Search for ' MicrosoftOffice ' and delete it 4. Open Finder > Applications > Utilities > Keychain Access c. Delete the folder ' UBF8T346G9.Office ' under /Library/Group\ Containers 3. If you need help freeing up drive space, see Tips to free up drive space on your PC. Delete the folder ' ' under /Library/Containers 2. This guided walk-through provides steps to fix problems with Windows Updates for Windows 8.1 and 7, such as taking a long time to scan, or error codes while installing updates.įor help with Windows Update issues in Windows 10, see Troubleshoot problems updating Windows 10 instead.Ī common cause of errors is inadequate drive space. We recommend you move to a Windows 11 PC to continue to receive security updates from Microsoft. Support for Windows 8.1 ended on January 10, 2023.
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